Privacy Policy

1. Overview

WhySoNice LLC ("Company", "we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and protect information when you use our products and services, including DeskMochi and future products (collectively, the "Services").

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address and authentication credentials. We use Supabase for authentication and data storage.

2.2 Usage Data

We collect anonymized usage data to improve our Services, including feature usage patterns, error reports, and performance metrics. We do not track individual user behavior.

2.3 Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or bank account details on our servers. Stripe's privacy practices are governed by their own privacy policy.

2.4 AI Conversations

Messages you send through our AI-powered features are transmitted directly to third-party AI providers (Google, Anthropic, OpenAI). We do not store, log, or retain your conversation content on our servers. Conversations are processed in real-time and not retained after delivery.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Services
• Process payments and manage subscriptions
• Send essential service communications (billing, security alerts)
• Monitor for abuse and enforce our Terms of Use
• Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for advertising.

4. Third-Party Services

Our Services integrate with the following third-party providers:

• Supabase — Authentication and database
• Stripe — Payment processing
• Google (Gemini) — AI model provider
• Anthropic (Claude) — AI model provider
• OpenAI (GPT) — AI model provider

Each provider has their own privacy policy governing their handling of your data.

5. Data Security

We implement reasonable security measures to protect your data, including encrypted connections (TLS/SSL), secure authentication, and limited data retention. However, no method of electronic storage or transmission is 100% secure.

6. Data Retention

We retain account information for as long as your account is active. Usage data is retained in anonymized form. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise these rights, contact us at [email protected].

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date. Continued use of the Services after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, contact us at [email protected].

WhySoNice LLC
Sheridan, Wyoming, United States